Account and billing
Your trial, what it costs, and how to cancel.
The free trial
Unloop starts with a 7-day free trial, running from the day you join.
What it costs after that
$14.99 a month, or $89.99 a year, which works out at about $7.50 a month. Prices are in US dollars and the App Store charges you in your own currency.
How to cancel
Your subscription is handled by the App Store, so cancelling happens there: open Settings on your iPhone, tap your name, then Subscriptions, then Unloop. Cancelling stops the next payment and you keep access until the period you have paid for ends.
If your employer or clinic is covering it
Through an employer, sign up with the work email address the subscription was bought for. That is what matches you to their plan, so there is nothing to pay and no code to enter.
Through a clinic, enter the access code you were given. If it is not working, the fastest route is whoever issued it, since codes are tied to a specific programme.
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Need more help?
Write to us and a person will read it. Tell us what you were trying to do and what happened instead, and we will come back to you.
Send us a messageOr email hello@theunloop.com
For anything about your data, the privacy policy is the full version of what is summarised here, and you can delete your account and everything in it from the account deletion page.